Microsoft 365
How to add a domain
Last Updated: 05/02/2025In the Microsoft 365 Admin Center, click on Settings > Domains. From here, click on the + Add domain You should now see a screen like this: Enter your domain in the textbox field, then click Use this domain at the bottom. NOTE – There should be a video on the right-hand side on how to add a domain. Feel free...
How to add/remove aliases
Last Updated: 05/02/2025NOTE: You must have admin permissions in order to do this. In the admin center, go to the Users > Active users page. On the Active Users page, select the user > click on … next to Export users > click Manage username and email. You won’t see this option if the person doesn’t have a license assigned to them. You should see the below pop-up...
How to assign a license to a user
Last Updated: 05/02/2025In the Microsoft 365 Admin Center, click on Users > Active Users. You should now see a list of all the currently active user accounts. Click on the user account that you want to assign a license to. You should now see this screen pop up from the right-hand side of the screen: Click on Licenses and apps. You...
How to configure email forwarders
Last Updated: 05/02/2025NOTE – Microsoft does not allow for external forwarding by default, so we need to make sure it is enabled first: Log into Microsoft 365 Defender (https://security.microsoft.com/) Go to Policies & Rules > Threat policies > Anti-spam Click on Anti-spam outbound policy to bring up a pane on the right Click on Edit > Under Automatic forwarding rules, select On...
How to configure in M365 Outlook
Last Updated: 05/02/2025These steps are the same whether you’re adding your first email account or additional email accounts to Outlook. Select File > Add Account. What you see next depends on your version of Outlook. For Outlook for Microsoft 365 and Outlook 2016 Enter your email address and click Connect. For Outlook 2013 and Outlook 2010 Enter your name, email address,...
How to turn on/off 2FA
Last Updated: 05/02/2025Add or change my multi-factor authentication method Go to your Security info page If you don’t have a sign-in method set up, select Next. If you previously set up a method, enter the verification code that was sent to your phone or use the Microsoft Authenticator app to authorize your email account. Select Verify. If you don’t have access to your...
